Terms And Conditions

1. INTRODUCTION

These Terms and Conditions (“Terms” or “Agreement”) govern the access to, download,

installation, registration, and use of the mobile application titled “Student Help Desk World”,

available on the Apple App Store, together with all associated services, features, functionalities,

tools, software, content, databases, websites, interfaces, and platforms operated, owned, or

controlled by Student Help Desk World, having its principal place of business at Melbourne,

Victoria 3000, Australia (hereinafter referred to as the “Company”, “we”, “us”, or “our”).

The Company operates and provides its Services on a global basis, including but not limited to

users located in India, the United Kingdom, Canada, the United States of America, Dubai

(United Arab Emirates), Germany, and Australia, and these Terms are intended to apply

uniformly to all Users irrespective of their geographical location, subject to mandatory local laws.

These Terms govern the contractual relationship between the Company and any individual or

entity who downloads, installs, accesses, browses, registers on, or otherwise uses the Application

or Services (hereinafter referred to as the “User”, “you”, or “your”).

By downloading, installing, accessing, registering on, or using the Application in any manner

whatsoever, you expressly acknowledge, confirm, and agree that:

(a) you have read and fully understood these Terms;

(b) you have the legal capacity and authority to enter into this Agreement; and

If you do not agree to these Terms, you must immediately discontinue access to and use of the

Application and Services.

2. ACCEPTANCE OF TERMS

2.1 These Terms constitute a legally binding and enforceable agreement between the User and

the Company, governing the User’s access to and use of the Application and Services.

2.2 Acceptance of these Terms occurs upon the User’s first access to, download of, registration

on, or use of the Application, and such acceptance shall be deemed unconditional, irrevocable, and

continuing.

2.3 If the User does not agree with any provision contained herein, the User must refrain from

using the Application and must immediately uninstall or discontinue access to the Services.

2.4 The Company reserves the right, at its sole discretion, to modify, amend, update, or replace

any part of these Terms at any time without prior notice. Any such modifications shall be effective

immediately upon being published on the Application or associated platforms.

2.5 Continued use of the Application after the publication of revised Terms shall constitute the

User’s deemed acceptance of such revised Terms, and it is the User’s responsibility to review these

Terms periodically.

3. DEFINITIONS AND INTERPRETATION

For the purposes of these Terms, unless the context otherwise requires, the following expressions

shall have the meanings assigned to them below:

• “Application” means the mobile application titled Student Help Desk World, including all

updates, upgrades, patches, and related software, as well as any associated websites or

digital platforms operated by the Company.

• “Services” means all services provided through the Application, including but not limited

to student networking, job listings, internship opportunities, educational assistance, career

guidance, employer-student interaction, notifications, and any ancillary or future services

introduced by the Company.

• “User Content” means any information, data, text, resumes, profiles, images, documents,

messages, or other materials submitted, uploaded, displayed, or transmitted by Users

through the Application.

• “Employer” means any individual, organization, recruiter, company, institution, or entity

that posts job opportunities, internships, projects, or similar offerings on the Application.

• “User” means any person who accesses or uses the Application, whether registered or

unregistered.

Headings used in these Terms are for convenience only and shall not affect the interpretation of

any provision. Words importing the singular shall include the plural and vice versa.

4. ELIGIBILITY

4.1 The Application is intended for use by individuals who are at least nine (9) years of age. By

accessing or using the Application, the User represents and warrants that they meet this minimum

age requirement.

4.2 Users who are under the age of eighteen (18) years represent and warrant that they have

obtained the consent and supervision of a parent or legal guardian to use the Application and agree

to be bound by these Terms.

4.3 The Company does not knowingly collect personal data from children without appropriate

consent and reserves the right to request proof of age or parental consent at any time.

4.4 The Company reserves the absolute right, at its sole discretion, to:

(a) restrict, suspend, or terminate access to the Application for any User who does not meet the

eligibility requirements; and

(b) refuse registration or cancel accounts where eligibility criteria are not satisfied or where

information provided is false or misleading.

5. USER ACCOUNTS AND REGISTRATION

5.1 In order to access certain features or Services of the Application, Users may be required to

create an account by providing registration details, including but not limited to name, contact

information, educational details, and other relevant information.

5.2 The User agrees and undertakes to provide information that is true, accurate, current, and

complete at the time of registration and to promptly update such information to maintain its

accuracy.

5.3 Each User is solely responsible for maintaining the confidentiality and security of their login

credentials, including usernames, passwords, and verification codes, and for all activities carried

out through their account.

5.4 The User agrees not to share their account credentials with any third party and acknowledges

that any actions taken through their account shall be deemed to have been taken by the User

themselves.

5.5 The Company shall not be liable for any loss, damage, or unauthorized access arising from the

User’s failure to maintain the confidentiality of account credentials, including but not limited to

negligence or misuse by the User or any third party.

5.6 The Company reserves the right to suspend, restrict, or terminate User accounts that are found

to be inactive, fraudulent, misleading, or in violation of these Terms, without prior notice.

6. SCOPE OF SERVICES

6.1 The Application functions solely as a technology-based digital platform designed to facilitate

interactions between students, job seekers, educational institutions, employers, recruiters, and

other opportunity providers. The Company provides an online interface through which Users may

access information, connect with third parties, and explore academic, professional, and career

related opportunities.

6.2 The Company acts strictly as an intermediary service provider and does not act as an

employer, recruiter, placement agency, agent, representative, or guarantor for any User, Employer,

or opportunity provider.

6.3 The Company does not guarantee, represent, or warrant that:

(a) any User will obtain employment, internships, admissions, or other opportunities;

(b) any job listing or opportunity will result in a successful outcome; or

requirements.

6.4 All decisions relating to employment, hiring, compensation, working conditions, academic

admissions, or engagement terms are made solely between Users and third parties, without any

involvement or liability on the part of the Company.

6.5 The Company reserves the right to modify, suspend, enhance, restrict, or discontinue any

aspect of the Services, either temporarily or permanently, at any time and without prior notice,

including the introduction of new features or the withdrawal of existing features.

7. JOB LISTINGS DISCLAIMER

7.1 All job listings, internship postings, project opportunities, advertisements, and related

information made available through the Application are submitted and controlled exclusively by

third-party Employers or opportunity providers.

7.2 The Company does not verify, validate, endorse, monitor, or guarantee:

(a) the accuracy, legitimacy, legality, or authenticity of any job listing;

(b) the identity, background, conduct, or credentials of Employers or recruiters; or

7.3 Users acknowledge and agree that the Company does not conduct background checks, due

diligence, or screening of Employers or job postings unless expressly stated in writing.

7.4 All interactions, communications, negotiations, and agreements between Users and Employers

occur solely at the User’s own risk and discretion. The Company shall not be responsible or liable

for any loss, damage, dispute, fraud, misrepresentation, harassment, or harm arising from such

interactions.

7.5 Users are strongly advised to exercise independent judgment, caution, and due diligence before

responding to job listings or sharing personal information.

8. USER OBLIGATIONS AND CONDUCT

8.1 Users agree to use the Application in a lawful, ethical, and responsible manner and in strict

compliance with these Terms and all applicable laws and regulations.

8.2 Without limitation, Users agree not to:

(a) post, upload, transmit, or display any false, misleading, inaccurate, or deceptive information;

(b) impersonate any individual or entity or falsely represent their identity, qualifications, or

affiliations;

hateful, discriminatory, or infringes the rights of any third party;

(d) use the Application for fraudulent, deceptive, exploitative, or unlawful purposes;

(e) attempt to manipulate, interfere with, or disrupt the operation or security of the Application;

(f) collect or misuse personal data of other Users without consent.

8.3 The User acknowledges that violation of this section may result in immediate suspension or

termination of access to the Application, without prior notice, and may expose the User to legal

liability.

9. MEDIATOR ROLE, COMMUNICATION BOUNDARIES & ANTI

HARASSMENT

9.1 Limited Role of the Company

The User expressly acknowledges and agrees that Student Help Desk World acts solely as a

technology facilitator and neutral intermediary connecting students, job seekers, employers,

recruiters, institutions, and third parties. The Company does not act as an agent, representative,

guarantor, employer, or contracting party for any User.

9.2 No Responsibility for Outcome or Performance

The Company shall not be responsible or liable for:

(a) delays, failures, non-performance, or disputes between Users;

(b) quality, accuracy, or fulfillment of services, offers, or commitments made by any party; or

9.3 Communication Boundaries

Users agree to communicate with the Company in a reasonable, professional, and lawful

manner. Without limitation, Users shall not:

(a) make excessive, repeated, or continuous phone calls, messages, emails, or other

communications intended to pressure, intimidate, or harass the Company or its representatives;

(b) contact multiple employees, departments, or channels simultaneously for the same issue;

(d) use threatening, abusive, coercive, or inappropriate language.

9.4 Harassment Prohibited

Any form of harassment, including but not limited to persistent calling, spamming, intimidation,

coercion, or unreasonable demands relating to disputes between Users or third parties, is strictly

prohibited.

9.5 Reasonable Contact Policy

The Company may, at its discretion, define reasonable communication limits, including:

(a) designated contact hours;

(b) prescribed communication channels; and

Failure to comply with such limits shall constitute a material breach of these Terms.

9.6 Right to Restrict, Suspend, or Terminate

In the event of breach of this Clause, the Company reserves the right to:

(a) limit or block communications from the User;

(b) suspend or terminate the User’s account without notice;

(d) take any other action deemed necessary to protect its personnel, operations, and platform

integrity.

9.7 No Waiver of Rights

The Company’s engagement in communication or attempts to assist shall not be construed as

acceptance of liability, responsibility, or obligation to resolve disputes beyond its mediator role.

9.8 Code of Conduct and Communication Restrictions

(a) The Company acts strictly as a neutral mediator/facilitator and does not assume

responsibility for execution, performance, delay, default, or disputes arising between the Buyer

and the Seller beyond the agreed scope of mediation.

(b) The Buyer and the Seller hereby agree that no party shall engage in harassment,

intimidation, coercion, or undue pressure against the Company, its directors, officers,

employees, consultants, or representatives.

• Repeated or excessive phone calls, messages, emails, or follow-ups;

• Calls made outside business hours without prior written consent;

• Use of abusive, threatening, defamatory, or aggressive language;

• Pressurizing the Company to influence, force, or alter the conduct of the opposite party.

(d) All communications with the Company shall be limited to official communication channels

as notified by the Company and shall be made only during normal business hours, unless

otherwise expressly permitted in writing.

(e) The Company reserves the right to restrict, suspend, or block communications from any

party found to be in violation of this clause, without prejudice to any other legal rights or

remedies available to the Company.

(f) Any breach of this clause shall constitute a material breach of this Agreement, entitling the

Company to terminate the Agreement and/or disengage from the mediation process with

immediate effect.

10. USER CONTENT

10.1 Users retain ownership of all intellectual property rights in their User Content, subject to the

licenses granted under these Terms.

10.2 By uploading, submitting, or displaying User Content through the Application, the User

grants the Company a worldwide, non-exclusive, royalty-free, perpetual, transferable, and

sublicensable license to host, store, use, reproduce, modify, adapt, publish, display, distribute, and

analyze such content solely for the purposes of operating, improving, marketing, and providing

the Services.

10.3 The User represents and warrants that:

(a) they own or have the necessary rights and permissions to submit the User Content; and

(b) the User Content does not infringe any intellectual property, privacy, or proprietary rights of

any third party.

10.4 The Company reserves the right, but not the obligation, to review, monitor, remove, restrict,

or disable access to any User Content that violates these Terms or applicable laws, at its sole

discretion and without prior notice.

10.5 Buyer and Seller Obligations

(a) The Buyer and Seller acknowledge that the Company functions solely as an

intermediary/mediator and does not act as an agent, partner, guarantor, or contracting party to

the underlying transaction.

(b) The Buyer and Seller are independently responsible for:

• Conducting due diligence;

• Negotiating commercial terms;

• Ensuring compliance with applicable laws;

• Executing binding agreements independently of the Company.

• Quality, quantity, delivery, payment defaults, or performance failures;

• Misrepresentation or concealment of facts by either party;

• Any commercial, financial, reputational, or consequential losses.

(d) The Buyer and Seller agree to act in good faith, provide accurate information, and refrain from

misleading, coercive, or dishonest conduct.

(e) Any dispute arising between the Buyer and Seller shall be resolved mutually or through

appropriate legal forums, and the Company shall not be compelled to participate unless required

by law.

11. INTELLECTUAL PROPERTY RIGHTS

11.1 All intellectual property rights in and to the Application, including but not limited to

trademarks, service marks, logos, trade names, software, source code, databases, design elements,

text, graphics, and audiovisual content, are the exclusive property of the Company or its licensors.

11.2 Nothing in these Terms shall be construed as granting any right, title, or interest in or to the

Company’s intellectual property, except for the limited, revocable, non-exclusive license expressly

granted to Users to access and use the Application for personal, non-commercial purposes.

11.3 Users shall not copy, reproduce, modify, distribute, sell, license, reverse engineer, or exploit

any part of the Application or its content without the prior written consent of the Company.

11.4 Any unauthorized use of the Company’s intellectual property may result in immediate

termination of access and legal action, including claims for damages and injunctive relief.

12. PROHIBITED ACTIVITIES

12.1 Users agree that they shall not, directly or indirectly, engage in any activity that interferes

with, disrupts, damages, or exploits the Application, the Services, or the Company’s business

operations.

12.2 Without limitation, Users are strictly prohibited from:

(a) reverse engineering, decompiling, disassembling, or attempting to derive the source code,

algorithms, or underlying structure of the Application or any related software, except to the

extent expressly permitted by applicable law;

(b) using automated systems, bots, scrapers, spiders, or data-mining tools to access, extract,

copy, or monitor any data or content from the Application without the Company’s prior written

consent;

through artificial means, fraudulent behavior, or deceptive practices;

(d) engaging in unauthorized commercial use of the Application, including reselling access,

sublicensing services, advertising competing services, or using the platform for commercial

solicitation without express authorization;

(e) attempting to bypass, disable, or interfere with security features, access controls, or

technological safeguards implemented by the Company;

(f) uploading or transmitting malicious code, malware, viruses, or harmful software.

12.3 Any violation of this clause may result in immediate suspension or permanent termination of

User access, without notice, and may expose the User to civil or criminal liability.

13. TERMINATION AND SUSPENSION

13.1 The Company reserves the right, in its sole and absolute discretion, to suspend, restrict, or

terminate a User’s access to the Application or Services, with or without notice, if the User:

(a) breaches or violates these Terms;

(b) engages in conduct that the Company reasonably believes may cause harm, legal exposure, or

reputational damage; or

13.2 Termination may be immediate and without prior notice where the Company reasonably

determines that continued access poses a risk to the Company, other Users, or third parties.

13.3 Upon termination:

(a) all rights and licenses granted to the User under these Terms shall immediately cease;

(b) the User must discontinue all use of the Application; and

applicable law.

13.4 Termination shall not limit any rights or remedies available to the Company at law or in

equity.

14. DISCLAIMER OF WARRANTIES

14.1 To the maximum extent permitted by law, the Application and Services are provided on an

“as is” and “as available” basis, without warranties of any kind, whether express, implied,

statutory, or otherwise.

14.2 Without limitation, the Company expressly disclaims any warranties of:

(a) merchantability;

(b) fitness for a particular purpose;

(d) uninterrupted, timely, secure, or error-free operation; and

(e) results or outcomes arising from use of the Application.

14.3 The Company does not warrant that defects will be corrected or that the Application is free

from viruses or harmful components.

14.4 Nothing in these Terms excludes any non-excludable consumer guarantees under the

Australian Consumer Law or other applicable legislation.

15. LIMITATION OF LIABILITY

15.1 To the maximum extent permitted by law, the Company, its directors, officers, employees,

affiliates, and agents shall not be liable for any indirect, incidental, consequential, special,

exemplary, or punitive damages, including but not limited to loss of profits, data, goodwill,

business opportunities, or reputation.

15.2 The Company shall not be liable for:

(a) actions or omissions of third parties, including Employers or other Users;

(b) reliance on job listings, content, or communications provided through the Application;

(d) any matters beyond the Company’s reasonable control.

15.3 Where liability cannot be excluded under applicable law, the Company’s total aggregate

liability shall be limited to the maximum extent permitted by law.

15.4 This clause survives termination of these Terms.

15.5 The Company shall not be liable for any loss, damage, or claim arising due to excessive

communication, harassment, coercive conduct, or non-compliance with communication protocols

by either party.

16. INDEMNIFICATION

16.1 Users agree to indemnify, defend, and hold harmless the Company, its officers, directors,

employees, affiliates, and agents from and against any and all claims, demands, losses, liabilities,

damages, costs, and expenses (including reasonable legal fees) arising out of or related to:

(a) the User’s breach of these Terms;

(b) misuse or unauthorized use of the Application;

(d) User Content submitted or shared through the Application.

16.2 The Company reserves the right, at its own expense, to assume the exclusive defense and

control of any matter subject to indemnification, in which case the User agrees to cooperate fully.

16.3 This indemnification obligation shall survive termination or expiration of these Terms.

17. CONFIDENTIALITY

17.1 Confidential Information

For the purposes of these Terms, “Confidential Information” shall include, without limitation,

any non-public, proprietary, or confidential information disclosed, accessed, or obtained by a

User through the Application, whether directly or indirectly, including but not limited to:

(a) personal data of other Users;

(b) employer or recruiter data;

(d) platform analytics, pricing models, algorithms, workflows, databases, operational processes,

and business strategies; and

(e) any information designated as confidential or which reasonably ought to be understood as

confidential given its nature and the circumstances of disclosure.

17.2 Obligations of Confidentiality

Users agree to maintain strict confidentiality of all Confidential Information and shall not,

without the prior written consent of the Company:

(a) disclose such information to any third party;

(b) use such information for any purpose other than permitted use of the Application; or

use of the Services.

17.3 Standard of Care

Users shall protect Confidential Information with at least the same degree of care as they use to

protect their own confidential information, and in no event less than a reasonable standard of

care.

17.4 Survival

The obligations under this Clause shall survive termination or expiration of the User’s access to

the Application for an indefinite period, or for such longer period as permitted under applicable

law.

18. NON-SOLICITATION

18.1 Non-Solicitation of Users and Employers

During the term of use of the Application and for a period of twelve (12) months following

termination or cessation of access, the User shall not, directly or indirectly:

(a) solicit, induce, or attempt to solicit any User, student, employer, recruiter, or institutional

partner introduced through the Application to engage in competing services outside the platform;

(b) divert or attempt to divert business, opportunities, or relationships away from the Company;

18.2 Means of Solicitation

The above restriction applies irrespective of the method of solicitation, including but not limited

to direct contact, electronic communication, social media, professional networks, or

intermediaries.

18.3 Acknowledgment of Legitimate Interest

The User acknowledges that these restrictions are necessary to protect the Company’s goodwill,

user base, commercial relationships, and proprietary platform ecosystem.

19. NON-COMPETE CLAUSE (AUSTRALIAN LAW COMPLIANT)

19.1 Purpose and Legitimate Business Interests

The User expressly acknowledges and agrees that Student Help Desk World has invested

substantial financial resources, intellectual capital, proprietary technology, confidential

methodologies, market research, and international operational infrastructure in establishing and

operating its global student assistance, recruitment, and opportunity-matching platform.

The User further acknowledges that unrestricted competition using insights, experience, or

information obtained through the Application would cause irreparable harm to the Company.

19.2 Restricted Activities

Subject to applicable law, during the period of active use of the Application and for a period of

twelve (12) months following termination or cessation of access (the “Restricted Period”), the

User shall not, without prior written consent of the Company, directly or indirectly:

(a) develop, own, manage, operate, consult for, or be financially interested in any platform,

application, website, or service that is substantially similar to or competitive with the Services;

(b) use confidential information, platform insights, data analytics, or operational knowledge

gained from the Application to establish or support competing services;

the Company for competing purposes; or

(d) hold themselves out as being associated with or derived from the Company’s platform or

services.

19.3 Geographical Scope

The restrictions under this Clause shall apply only to jurisdictions where the Company actively

conducts business or has a material commercial presence, including but not limited to:

Australia, India, United Kingdom, United States of America, Canada, United Arab Emirates

(Dubai), and Germany.

19.4 Reasonableness and Severability (Australian Law Alignment)

The User acknowledges that:

(a) the scope, duration, and geographic application of this Clause are reasonable and

proportionate to protect the Company’s legitimate business interests;

(b) this Clause is not intended to unlawfully restrain trade or profession; and

portion shall be severed or read down to the minimum extent necessary to render it enforceable,

without affecting the validity of the remaining provisions.

19.5 Permitted Activities

Nothing in this Clause shall prevent the User from engaging in general employment, education,

or business activities that do not directly compete with the Company or misuse Confidential

Information.

19.6 Remedies

Any breach or threatened breach of this Clause shall entitle the Company, without prejudice to

other remedies, to:

(a) injunctive or equitable relief;

(b) recovery of damages; and

20. THIRD-PARTY SERVICES AND LINKS

20.1 Third-Party Content

The Application may include links to third-party websites, services, tools, or resources not

owned or controlled by the Company.

20.2 No Endorsement

Inclusion of such links does not imply endorsement, sponsorship, or recommendation by the

Company.

20.3 User Responsibility

Users acknowledge that access to third-party services is at their own risk and subject to the terms

and policies of such third parties. The Company shall not be liable for any loss, damage, or

dispute arising from third-party interactions.

21. GOVERNING LAW, JURISDICTION & INTERNATIONAL USE

21.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia,

without regard to conflict of law principles.

21.2 Jurisdiction

The courts of Victoria, Australia, shall have exclusive jurisdiction over all disputes arising out

of or in connection with these Terms.

21.3 International Users

Users accessing the Application from jurisdictions outside Australia do so at their own initiative

and are responsible for compliance with local laws. The Company makes no representation that

the Application complies with laws of jurisdictions outside Australia.

21.4 Governing Law and Multi-Jurisdictional Compliance

(a) This Agreement shall be governed by and construed in accordance with the laws of Primary

Governing Country – e.g., India, Uk, Canda, Usa, Dubai, Germany, Australia, unless

otherwise mandatorily required under applicable local law.

(b) The Company operates across multiple jurisdictions, including but not limited to:

India, United Arab Emirates, United Kingdom, United States of America, Australia,

Singapore, European Union member states, and such other countries as notified from time

to time.

regulations, foreign exchange laws, contract laws, consumer protection laws, and dispute

resolution frameworks of the respective countries involved.

(d) Each party shall be solely responsible for ensuring compliance with:

• Local commercial and contract laws;

• Taxation and foreign exchange regulations;

• Import/export and trade compliance requirements;

• Data protection and privacy laws applicable in their jurisdiction.

(e) The Company shall not be held liable for any non-compliance by the Buyer or Seller with the

laws of their respective jurisdictions.

(f) In the event of conflict between jurisdictions, parties agree that the governing law clause

shall prevail, subject to mandatory local statutory provisions.

22. DISPUTE RESOLUTION

22.1 Good Faith Negotiation

In the event of any dispute, controversy, or claim arising out of or relating to these Terms, the

Application, or the Services (a “Dispute”), the Parties shall first attempt to resolve the Dispute

amicably through good faith discussions.

22.2 Notice of Dispute

Either Party may initiate the dispute resolution process by providing written notice to the other

Party describing the nature of the Dispute, the relief sought, and relevant facts.

22.3 Mandatory Cooling-Off Period

No legal proceedings shall be commenced until a period of thirty (30) days has elapsed from the

date of the notice, unless urgent injunctive or equitable relief is required.

22.4 Preservation of Rights

Nothing in this Clause shall restrict the Company’s right to seek immediate interim or injunctive

relief from a court of competent jurisdiction to protect its intellectual property, confidential

information, or legitimate business interests.

23. MODIFICATIONS AND AMENDMENTS

23.1 Right to Modify

The Company reserves the absolute right, at its sole discretion, to amend, update, revise, or

replace these Terms at any time to reflect changes in law, technology, business operations, or

platform functionality.

23.2 Notice of Changes

Material changes shall be communicated through the Application, website, email notification, or

other reasonable means as determined by the Company.

23.3 Effect of Continued Use

Continued access to or use of the Application following the effective date of modifications shall

constitute deemed acceptance of the revised Terms.

23.4 User Responsibility

Users are responsible for periodically reviewing these Terms to remain informed of any changes.

24. FORCE MAJEURE

24.1 Definition

The Company shall not be liable for any failure or delay in performance caused by circumstances

beyond its reasonable control, including but not limited to:

(a) acts of God;

(b) natural disasters;

(d) war, terrorism, civil unrest, or government actions;

(e) labor disputes or strikes;

(f) failures of utilities, telecommunications, or internet services; or

(g) cyberattacks or system failures not caused by gross negligence.

24.2 Suspension of Obligations

During the continuance of a Force Majeure event, the Company’s obligations shall be suspended

to the extent affected.

24.3 Resumption of Services

The Company shall use reasonable efforts to resume normal operations as soon as practicable

following cessation of the Force Majeure event.

25. SEVERABILITY

25.1 Severable Provisions

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of

competent jurisdiction, such provision shall be severed or modified to the minimum extent

necessary to make it enforceable.

25.2 Continued Validity

The remaining provisions shall continue in full force and effect and shall not be affected by such

invalidity or unenforceability.

25.3 Intent Preservation

The severed provision shall be replaced, where possible, with a lawful provision that most

closely reflects the original intent of the Parties.

26. ENTIRE AGREEMENT

26.1 Complete Understanding

These Terms constitute the entire agreement and understanding between the User and the

Company with respect to the subject matter hereof and supersede all prior or contemporaneous

agreements, representations, or understandings, whether written or oral.

26.2 No Reliance

The User acknowledges that they have not relied on any statement, representation, or promise

not expressly set forth in these Terms.

26.3 Waiver

Any failure by the Company to enforce a provision of these Terms shall not constitute a waiver

of future enforcement of that or any other provision.

27. CONTACT INFORMATION

For any questions, concerns, notices, or legal communications relating to these Terms or the

Application, Users may contact:

Student Help Desk World

Melbourne, Victoria 3000, Australia

australia@studenthelpdesk.world

The Company shall use reasonable efforts to respond to inquiries in a timely manner; however,

response times may vary depending on the nature of the inquiry and jurisdiction.