At Student Help Desk World, we respect your need for online privacy and protect any Personal Information that you may share with us, in an appropriate manner. Our practice with respect to use of your Personal Information is as set forth below in this Privacy Policy Statement. As a condition to use of Student Help Desk World Services, you consent to the terms of the Privacy Policy Statement as it may be updated from time to time. This Privacy Policy Statement applies exclusively to www.studenthelpdesk.world.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please email us on studenthelpdeskau@gmail.com.
Student Help Desk World complies with the legal framework of Australia, as set forth by the Australia Legislature regarding the collection, use, and retention of personal data, under Privacy Act, 1988, and allied laws.
Student Help Desk World has certified that it adheres to the Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.
Personal Information
During the Inquiry Process, we request for your name, email address and phone number. Your name and email address will be used to inform you regarding new services, releases, upcoming events and changes in this Privacy Policy Statement.
Student Help Desk World will have access to third party personal information provided by you as part of using Student Help Desk World Services. This information may include third party names, email addresses, phone numbers and physical addresses and will be used for servicing your requirements as expressed by you to Student Help Desk World and solely as part and parcel of your use of Student Help Desk World Services. We do not share this third party personal information with anyone for promotional purposes, nor do we utilize it for any purposes not expressly consented to by you. When you elect to refer friends to the website, we request their email address and name to facilitate the request and deliver a one time email. Your friend may contact us to request that we remove this information from our database.
We post user testimonials on our website. These testimonials may include names and other Personal Information and we acquire permission from our users prior to posting these on our website. Student Help Desk World is not responsible for the Personal Information users elect to post within their testimonials.
Usage Details
Your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used will be recorded by us in order to enhance your experience of the Student Help Desk World Services and to help us provide you the best possible service.
Contents of your User Account
We store and maintain files, documents, to-do lists, emails and other data stored in your user account at our facilities in Australia. In order to prevent loss of data due to errors or system failures, we also keep backup copies of data including the contents of your user account. Hence your files and data may remain on our servers even after deletion or termination of your user account. We may retain and use your Personal Information and data as necessary to comply with our legal obligations, resolve disputes, and enforce our rights. We assure you that the contents of your user account will not be disclosed to anyone and will not be accessible even to employees of Student Help Desk World, except in circumstances specifically mentioned in this Privacy Policy Statement and Terms of Services. We also do not scan the contents of your user account for serving targeted advertisements.